Terms & Conditions - Black Friday 2023

*** UPDATED 28/11/2023 @ 15:30 ***

The Black Friday promotions are available through the Trollbeads e-store (www.trollbeads.co.uk) and at participating stores only. Promotional dates run from 18:00 22/11/2023 until 23:59 30/11/2023. Orders placed before or after these promotional dates will not qualify for the promotions. We are running three promotions during Black Friday:

1st promotion: ‘30% off’ refers to 30% off RRP on all products that appear on: https://www.trollbeads.co.uk/collections/black-friday-30-off-1. Items excluded from the Black Friday discounts are Gold items, or items containing gold, all ready-to-wear (including items from the Hello by... Collection and all designer & starter bracelets) the 2023 Winter Collection and the 2023 Black Friday Clasp. The Black Friday discount cannot be used in conjunction with any other promotion (except the Black Friday GWP) or coupon code, excluding the ‘Free Shipping’ promotion.

2nd promotion: ‘40% off’ refers to 40% off RRP on all products that appear on: https://www.trollbeads.co.uk/collections/black-friday-further-reductions. Items excluded from the Black Friday discounts are Gold items, or items containing gold, all ready-to-wear (including items from the Hello by... Collection and all designer & starter bracelets) the 2023 Winter Collection and the 2023 Black Friday Clasp. The Black Friday discount cannot be used in conjunction with any other promotion (except the Black Friday GWP) or coupon code, excluding the ‘Free Shipping’ promotion.

3rd promotion: (Black Friday GWP) participants who spend £200 or more can redeem a complimentary product listed on this page: https://www.trollbeads.co.uk/collections/black-friday-gift. Multiple redemptions per qualifying order. If the "gifted" product has not been added to the basket once the order has been processed, the order is no longer eligible for the gift. The "gifted" items may not be refunded/exchanged on their own. All items must be returned for a refund or an exchange - failing to do so will result in the "gifted" product's RRP being deducted from the refund amount.

These promotions are for customers with a UK & Ireland delivery address only. The Black Friday promotion is subject to stock availability and, whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Agora House Ltd T/A Trollbeads UK may end the promotion early without notice or cancel a pending order due to insufficient stock levels. During the Black Friday sale, all products, regardless of RRP may be shipped in a Trollbeads branded silk pouch. Participants' legal rights, including all rights in respect of products which are faulty or not as described and in respect of refunds, replacements and repairs, are unaffected by these terms. Refunds and exchanges are subject to our Returns policy. These promotional terms and conditions are in addition to our standard terms & conditions which continue to apply.